Features
Everything you need to run the business.
Nothing you have to stitch together.
Twelve modules, one login. Turn on what you need today and add the rest when you're ready.
Scheduling & booking
Your diary, finally in one place.
Run one-off and recurring classes and appointments from a calendar that updates live across your whole team - no refreshing, no double-booking.
What you get
- ✓Single and recurring events
- ✓Six views: week, fortnight, month and group day/week
- ✓Clash detection so nothing is booked twice
- ✓Instructor and staff availability, colour-coded
- ✓Attendance tracking on every event
- ✓Import existing calendars (ICS) with a review step
What you get
- ✓Card and BECS direct debit via Stripe
- ✓Automatic daily billing runs with full history
- ✓Failed payments followed up automatically, with suspend and auto-reactivate
- ✓Renewal reminders with a one-click re-enrol link
- ✓Billing analytics: recurring revenue vs collected, plus a failed-payment worklist
- ✓Push payments and refunds to Xero or QuickBooks Online
Memberships & billing
Get paid on time, without the awkward chasing.
Sign customers up to memberships and let BOSS do the billing. Cards and Australian bank direct debit are both supported, and a daily billing run takes care of the rest.
Your website
A website that already knows your diary.
Your site is built and hosted inside BOSS, so your timetable, sign-up forms and pricing are never out of date. No separate website builder, no plugins, no extra bill.
What you get
- ✓Fast, mobile-friendly pages you edit with simple building blocks
- ✓Online booking and membership sign-up forms built in
- ✓Blog, SEO tools, sitemap and robots handled for you
- ✓Use your own domain, with the SSL certificate managed for you
- ✓Preview changes as a draft before they go live
- ✓Website analytics: Google Search Console, PostHog and Meta Pixel support
What you get
- ✓Parent/guardian and child relationships
- ✓Custom fields for anything you need to track
- ✓Import from CSV or Xero
- ✓Duplicate detection and one-click contact merge
- ✓Recycle bin so nothing is lost by accident
- ✓Track where each customer came from
Customers (CRM)
Know every customer, without a spreadsheet.
One record for every person - contact details, family links, notes, memberships and history - searchable in an instant even with tens of thousands of contacts.
Point of sale & stock
Sell products and take payments in person.
Sell merchandise, drinks or gear over the counter and keep an accurate count of what's on the shelf.
What you get
- ✓Products with stock levels and reorder thresholds
- ✓Full audit trail of every stock movement
- ✓Purchase orders from draft to received
- ✓Daily low-stock email alerts
- ✓Take card via Stripe Terminal, manual card entry or a stored card
- ✓Cash sales recorded too
What you get
- ✓Digital waivers with a drawn signature
- ✓Privacy and terms pages created and ready for you
- ✓Version history so you know what each person agreed to
- ✓A searchable record of every signed waiver
Waivers & legal documents
Paperwork that handles itself.
Customers sign your waiver on their own phone before they walk in. Every signature is stored against the customer, ready if you ever need it.
Staff, timeclock & payroll
Know who's in, and what to pay them.
Staff clock in and out from any device. BOSS tallies the hours, nets off the breaks and gives your bookkeeper a clean export.
What you get
- ✓Clock in, out and breaks with live status dots
- ✓Weekly or fortnightly pay periods
- ✓Shift summaries with break time netted out
- ✓Payroll-ready CSV export
- ✓Break and overtime flags to help you stay on top of the rules
- ✓Roles and permissions control who sees what
What you get
- ✓Drag-and-drop board from enquiry to member
- ✓Add walk-ins and phone leads manually
- ✓Convert to a member in a few clicks: pick a plan and BOSS emails them the sign-up link
- ✓Duplicate review so you never chase the same lead twice
Lead pipeline
Turn enquiries into paying members.
Every enquiry, trial and walk-in lands on one board so no one falls through the cracks between 'interested' and 'signed up'.
Member portal
Let your customers help themselves.
Members log in to see what's relevant to them, which means fewer phone calls and messages asking for the same thing.
What they can do
- ✓See their upcoming schedule and attendance
- ✓Follow their progress and what's been signed off
- ✓View their contract and billing
- ✓Sign in securely with a one-time email code
What you get
- ✓Ranks, levels and tracks you define yourself
- ✓Tick off techniques per student, with notes
- ✓Test readiness: see who has completed what's required
- ✓Members can see their own progress
Progress & grading
Ranks, skills and progress that mean something.
For martial arts, dance, music and anything with levels: track what each student has learned, who's ready to test and what an instructor taught in each session.
Messaging & notifications
Stay in touch without leaving BOSS.
Talk to customers and staff in one place, and let each person choose how they want to hear from you.
What you get
- ✓Threaded conversations that arrive in real time
- ✓Browser and mobile push notifications
- ✓Reusable message templates with merge fields
- ✓Scheduled messages
- ✓Group chats for your team
What you get
- ✓Month-to-date tiles on your home screen
- ✓Revenue, membership, attendance, leads and sales reports
- ✓Pick any date range
- ✓Export any report to CSV
Reports & dashboard
See how your business is really going.
Open BOSS and the numbers that matter are already on screen - no exporting, no pivot tables.
Built for every business
Make it speak your language
Your words, not ours
Call them clients, members, students or patients. BOSS renames itself to match how you talk.
Only what you need
Switch modules on and off. Turning one off hides it - it never deletes your data.
Your data stays yours
Every business is kept completely separate, with permissions that control exactly who can see what.
See it working on your business.
Book a 30-minute walkthrough and we'll show you BOSS with your kind of business in mind.